Privacy Policy
BHM Solutions Limited ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website bhm.solutions or engage with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number and any other details you voluntarily provide through our contact form or by emailing us directly.
- Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, pages viewed and the dates and times of visits.
- Cookies and Tracking Technologies: We may use cookies, web beacons and similar technologies to collect information about your browsing behaviour. See our cookie section below for more detail.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide the services you have requested.
- To improve and maintain our website and services.
- To analyse website usage patterns and improve user experience.
- To send you marketing communications, where you have opted in to receive them.
- To comply with legal obligations and protect our legitimate interests.
3. Legal Basis for Processing (GDPR)
If you are located in the United Kingdom or European Economic Area, we process your personal data on the following legal bases:
- Consent: Where you have given clear consent for us to process your data for a specific purpose.
- Contractual Necessity: Where processing is necessary to fulfil a contract with you or to take steps at your request before entering into a contract.
- Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights.
- Legal Obligation: Where processing is necessary to comply with the law.
4. Sharing Your Information
We do not sell, trade or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
- Professional advisers such as lawyers and accountants where necessary.
- Law enforcement or regulatory bodies where required by law.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data.
- Object to or restrict the processing of your data.
- Request data portability.
- Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at [email protected].
7. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
We may use the following types of cookies:
- Essential Cookies: Necessary for the website to function correctly.
- Analytics Cookies: Help us understand how visitors interact with our website.
- Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party website you visit.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is entirely secure and we cannot guarantee absolute security.
10. International Transfers
Your information may be transferred to and processed in countries outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with applicable law.
11. Children's Privacy
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
BHM Solutions Limited
Front Suite, First Floor, 131 High Street
Teddington, Middlesex, TW11 8HH
United Kingdom
Email: [email protected]